On-Demand
UltraServices
Connect customers with service providers: profiles, availability, booking, scheduling, reviews and payments in one platform.
Overview
On-Demand Services Marketplace
UltraServices is a configurable on-demand platform for any provider-and-customer model, from home services to professional consultations. Scheduling, pricing rules and provider payouts are built in and adapt to your vertical.
Business benefits
Booking that fits your rules
Slots, durations, buffers and service areas are all configurable.
Provider supply growth
Self-service onboarding and provider tooling keep supply scaling.
Fewer no-shows
Automated reminders, confirmations and cancellation policies.
Trust by design
Verification, reviews and dispute resolution built into the flow.
Features
What's included out of the box
- Service provider profiles and verification
- Availability and calendar management
- Booking and rescheduling flows
- Reviews and ratings
- Payments, deposits and refunds
- Notifications across email, SMS and push
- Service catalog with pricing rules
- Geographic service areas
- Commission and payout management
- Admin moderation and reporting
User roles
Built for every person in the workflow
Roles and permissions are configurable — these are the defaults.
Operator
Configures categories, pricing rules, commissions and policies.
Provider
Manages availability, jobs, earnings and profile.
Customer
Searches, books, pays and reviews services.
Dispatcher
Optional role for assigning or reassigning jobs manually.
Interfaces
Admin, vendor, customer and mobile experiences
Each surface is designed for the job it serves, on every screen size.
Admin dashboard
Operational oversight of supply, demand and revenue.
- Provider verification
- Booking monitoring
- Payout and commission control
- Demand heatmaps
Provider dashboard
Job pipeline and earnings in one view.
- Calendar and availability
- Job acceptance
- Earnings and statements
- Rating overview
Customer interface
Fast search-to-booking journey.
- Provider comparison
- Slot selection
- Secure payment
- Booking history
Mobile application
Field-ready apps for providers and customers.
- Job push alerts
- In-app messaging
- Live status updates
- One-tap rebooking
Integrations
- Stripe Connect
- Calendar sync
- Twilio
- Google Maps
- Email providers
- Accounting tools
Customization options
- Full brand configuration: logo, colors, typography
- Feature modules enabled or removed per deployment
- Custom workflows, roles and permission models
- Localisation, currency and tax rules
- White-label deployment under your own domain
Security
- Role-based access control on every endpoint
- Encrypted data at rest and in transit
- Audit logging for administrative actions
- Configurable password, session and MFA policies
- Dependency and vulnerability scanning in CI
Scalability
- Stateless application layer, horizontally scalable
- Managed database with read replicas as volume grows
- CDN-backed asset delivery and image optimisation
- Background job queues for heavy workloads
- Observability: metrics, tracing and alerting from day one
Pricing
Packages that start from your scope
Final pricing depends on customisation, integrations and support level. Every engagement is quoted after a short discovery.
Starter
Single city launch
Starting from
- Core booking modules
- Brand configuration
- One payment gateway
- Standard onboarding
Business
Most selected
Starting from
- Custom booking logic
- Provider mobile app
- Automated payouts
- Priority support
Enterprise
Multi-region
Request a quote
- Multi-city operations
- Custom integrations
- Dedicated environment
- SLA-backed support
FAQ
UltraServices questions
Also available
Other product foundations
Customize UltraServices for Your Business.
Bring your workflows, brand and commercial model. We'll map them onto the platform and quote the work precisely.