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Process

A Delivery Process You Can Actually Follow

No black boxes. Each stage has a duration, a deliverable, a milestone and a clear description of what we need from you.

  1. 01

    Discovery

    1–2 weeks

    We map goals, users, constraints and existing systems, then agree what success means in numbers.

    Deliverables

    • Requirements brief
    • System and data audit
    • Risk register
    • Success metrics

    Your involvement

    Stakeholder interviews and two working sessions.

    Milestone

    Signed-off requirements brief

  2. 02

    Strategy

    1–2 weeks

    Scope is prioritised into releases, the architecture direction is set, and the cost and timeline model is agreed.

    Deliverables

    • Release roadmap
    • Architecture direction
    • Effort and cost model
    • Integration plan

    Your involvement

    One roadmap review and prioritisation decisions.

    Milestone

    Approved roadmap and budget

  3. 03

    UX/UI Design

    2–4 weeks

    Flows, wireframes and high-fidelity interfaces are produced on a documented design system, with accessibility built in.

    Deliverables

    • User flows
    • Interactive prototype
    • UI for all breakpoints
    • Design system

    Your involvement

    Weekly design reviews.

    Milestone

    Approved design system and key screens

  4. 04

    Development

    4–16 weeks

    Two-week increments, each ending in working software on a staging environment you can use yourself.

    Deliverables

    • Working increments
    • Automated tests
    • CI/CD pipeline
    • API documentation

    Your involvement

    Sprint demos every two weeks.

    Milestone

    Feature-complete staging build

  5. 05

    Testing & Launch

    1–3 weeks

    Functional, performance, security and accessibility testing, then a rehearsed release with rollback ready.

    Deliverables

    • Test reports
    • Performance and accessibility audit
    • Launch runbook
    • Handover documentation

    Your involvement

    User acceptance testing and go-live approval.

    Milestone

    Go-live sign-off

  6. 06

    Growth & Support

    Ongoing

    Monitoring, security patching, performance work and a continuous improvement backlog driven by real usage data.

    Deliverables

    • SLA support
    • Monitoring and alerting
    • Monthly performance report
    • Improvement backlog

    Your involvement

    Monthly review of metrics and priorities.

    Milestone

    Quarterly roadmap agreement

Guarantees

What stays true in every engagement

These are commitments, not aspirations.

Fixed milestones

Nothing moves forward until the current stage is signed off.

Two-week demos

Working software you can click, every sprint.

Full ownership

You own the code, the data and the infrastructure accounts.

Documented handover

Architecture, runbooks and training for your team.

Have an Idea? Let's Turn It Into a Digital Product.

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